Digital transformation has made it imperative for IT leaders to find effective ways to modernize their legacy systems and service delivery. Moving beyond legacy, patchwork point tools and leveraging a modern, unified IT management platform will decrease the cost and complexity of trying to retrofit old tools to meet new needs. It will also reduce your risks, increase efficiencies and ultimately improve the quality of service you deliver to your customers.
Join us for a lively and insightful discussion with panelists from Wipro, PTP, and OpsRamp. Hear firsthand how companies have successfully moved from legacy ITOM systems to a single, unified and modern SaaS-based IT management platform and the benefits they are realizing as a result, including:
• 90-95% reduction in alert noise and false alarms driven by AIOps
• 70% expansion in customers with minimal increase in infrastructure and required resources
• 40-80% reduction in time spent to find and fix issues
• 30% increase in overall customer satisfaction
Speakers
Moderator
• Bill Talbot, CMO, OpsRamp
Panelists
• Ankur Jalpota, Global Business & Technology Head, BSM & AIOPs, Wipro
• Rick Pitcairn, VP of Managed Services, PTP
• Gary Derheim, VP, Marketing & Business Development, PTP