Name: Monitoring the Madness: Best Practices for Managed Service Providers
Start: 2022-03-31T18:00:00Z
End: 2022-03-31T18:00:35.000Z
Location: BrightTALK
Rating: 0

With OpsRamp, IT operations and DevOps teams can get the visibility, control and insights they need to maintain availability, drive application performance and keep digital experiences running smoothly. Chaos is a fact in modern IT, but it can be controlled, with OpsRamp’s hybrid monitoring, event and incident management, and process automation capabilities.<br>
Want to try it yourself? Visit opsramp.com to learn more. 

The State of Observability in 2024 appears strong, according to our latest survey, as 96% of respondents told us their observability solution was delivering the value they expected. But what does that value look like, how much progress have IT teams really made in observability and what challenges and obstacles have they had to overcome in their observability journeys? We set out to answer these and more questions in our State of Observability 2024 survey webinar featuring Mahesh Ramachandran, Neil Pearson and Andi Mann. Join us.

State of Observability 2024 - Early promise but data and deployment challenges remain

How is HPE transforming the world of IT Operations by integrating OpsRamp into HPE GreenLake? Bill Talbot and Saurabh Kulkarni join together and answer the question, the wider benefits of the integration and how this can positively affect your business. Topics that will be discussed include:
1) How to reduce the operational complexity of multi-vendor and multi-cloud IT environments that are in the public cloud, colocations, and on-premises 
2) Ways to manage workloads and IT investments more efficiently and cost effectively, as well as how to correctly diagnose and remediate incidents faster 
3) Why a heterogenous, hybrid IT environment demands a single, centralized platform from which to automate, orchestrate, and operate your hybrid cloud estate

Revolutionizing IT Operations - The Integration of OpsRamp into HPE GreenLake

In the ever-evolving world of IT Operations, "Observability” has emerged as the current buzzword. But what sets it apart from traditional monitoring? Monitoring provides visibility into the health and performance of your applications and supporting infrastructure, while observability delivers a deeper understanding of why things are performing the way they are.  

 

In this webinar, we’ll show you why it’s important to tie your infrastructure and applications together with a solid observability strategy. This gives you the ability to automatically collect, monitor and analyze application performance with context to identify potential issues and take the right action faster. With the introduction of its end-to-end observability solution, OpsRamp is helping IT and DevOps teams transcend from “What went wrong?” to the proactive role of “Why something went wrong?”  

 

Join us as we discuss: 

• The difference between traditional monitoring solutions and OpsRamp’s end-to-end observability solution 

• What does proactive monitoring actually mean? 

• How to create an observability strategy that suits your organization 

• The culture shift required to transcend from monitoring to full-stack observability

Why Full-Stack Observability Matters: Unveiling the Future of IT Operations

What does OpsRamp's acquisition by HPE means for your business? Bill Talbot and Saurabh Kulkarni join together and decode the acquisition of OpsRamp by HPE, it's wider benefits and how this can positively affect your business.

Revolutionizing IT Operations — Decoding OpsRamp's Acquisition by HPE

The hype continues to build around artificial intelligence and its implications for business and our everyday lives. But seven years after Gartner coined the term AIOps–artificial intelligence for IT operations–just what is the state of AIOps development and adoption in the enterprise IT world?

To find out, OpsRamp commissioned a survey of enterprise IT organizations and managed service providers across North America, Europe, and Asia-Pacific. One key takeaway: while most organizations want to use AIOps to improve automation, reducing trouble ticketing is proving to be a far more attainable goal.

Join us as we review and analyze the survey results in this webinar. You will learn:
—What is driving the adoption of AIOps?
—What are the top use cases for AIOps and how are organizations benefiting from the technology?
—How has AIOps delivered on its promise and where has it missed the mark so far?
—What obstacles and challenges have organizations faced with AIOps and how have they overcome them?
—What concerns do AIOps adopters have going forward?

The State of AIOps 2023: Delivering Value but Falling Short of Expectations

Observability and AIOps are most likely something you have heard about. But would you know how to differentiate them, explain the pros and cons of each, how they fit together (or not), understand the key benefits and challenges, and detect hype about what these can achieve when you see it? 

The global market has witnessed rapid news about observability and AIOps and there is increasing demand for the adoption of each. For now: when it comes to Observability, it is more of an attribute than a process and AIOps is more the usage of Artificial Intelligence within IT operations or beyond. 

We hope you can join us for this informal but structured exchange between Bill Talbot, CMO, OpsRamp, and Eveline Oehrlich, Industry Analyst, Research In Action, to discuss and elaborate on both Observability and AIOps. 

You will get a chance to ask questions, understand how both can add value to your team and organization, understand the challenges and how to manage them, and hear about real success stories of leveraging both.

The Power of Observability and AIOps: Busting Myths and Sharing Realities

The only constant in the managed service provider (MSP) competitive landscape is change. The good news for MSPs, though, is that managed services are highly sought after by end users, as infrastructure becomes more complex (integrating SaaS and microservices, for example) and niche IT skillsets harder to source.  

So how can you take advantage of these new opportunities, rather than get washed away in the riptides of this ever-evolving market, and deliver standout services to your customers?

Bill Talbot, CMO of OpsRamp, and Jeremy Fields, VP of Innovation Practice at Hitachi Vantara, distill several proven best practices to help you do so in their thought-leadership webinar series Monitoring the Madness. Tune in to equip your MSP with these best practices, alongside:  
• MSP market trends, opportunities, and future innovations
• The benefits of AIOps and automation
• Hybrid monitoring: challenges vs. expectations 
• And much more

Monitoring the Madness: Hybrid Monitoring - Challenges vs. Expectations

According to a recent survey commissioned by OpsRamp, 85% of MSPs are either extremely positive or somewhat positive about the prospects for economic growth, due to stabilizing IT budgets and an increased appetite for managed support services in the IT Operations (ITOps) market.  

However, to capitalize on this forecasted growth, MSPs will need to keep employees healthy and engaged—two of the obstacles raised in this same survey—to sustain demand. This balancing act is tricky—but with expert guidance, you don’t have to go it alone. 

Tune into this webinar series hosted by OpsRamp to glean invaluable insight into 3 key factors that will set your MSP up for success and a deep dive into the state of the ITOps market for MSPs. 

We’ll give you a teaser: join the discussion to find out why consolidation, automation, and root cause analysis drive monitoring should be part of your strategy.

#1MSPs are Bullish on Growth

Digital transformation has made it imperative for IT leaders to find effective ways to modernize their legacy systems and service delivery. Moving beyond legacy, patchwork point tools and leveraging a modern, unified IT management platform will decrease the cost and complexity of trying to retrofit old tools to meet new needs. It will also reduce your risks, increase efficiencies and ultimately improve the quality of service you deliver to your customers. 

Join us for a lively and insightful discussion with panelists from Wipro, PTP, and OpsRamp. Hear firsthand how companies have successfully moved from legacy ITOM systems to a single, unified and modern SaaS-based IT management platform and the benefits they are realizing as a result, including:

• 90-95% reduction in alert noise and false alarms driven by AIOps 
• 70% expansion in customers with minimal increase in infrastructure and required resources
• 40-80% reduction in time spent to find and fix issues
• 30% increase in overall customer satisfaction

Speakers
Moderator
• Bill Talbot, CMO, OpsRamp
Panelists
• Ankur Jalpota, Global Business & Technology Head, BSM & AIOPs, Wipro
• Rick Pitcairn, VP of Managed Services, PTP
• Gary Derheim, VP, Marketing & Business Development, PTP

Time to Modernize Your IT Operations

Modern enterprises face the challenges of maintaining always-on digital services built on modern multi-cloud and legacy on-prem architectures. By leveraging AI and machine learning, enterprises can gain actionable insights into managing and optimizing their IT operations and business overall.

Learn how AIOps and a comprehensive IT management platform let you sleep through the night:
—Leverage AIOps capabilities to manage hybrid multi-cloud environments.
—Improve IT performance by controlling the chaos and resolving issues before they happen.
—Manage the health and performance of cloud infrastructure with end-to-end visibility.
—Track every enterprise cloud resource with continuous and real-time discovery.
—Optimize the data center while moving to the cloud.

AIOps: Redefining Hybrid Multi-Cloud Monitoring and Management

While research shows growing interest in AI technologies and positive business outcomes, there remains significant risk to success. Artificial Intelligence for IT Operations (AIOps) is growing and linked to business outcomes, yet over the last two years, nearly 50% of enterprises have failed to transition AI projects from proof of concept stage to production deployments.

Join us in this webinar as we discuss the best practices for AIOps. You will learn about the 5 tips your IT teams can make for AIOps success. 
• Analyzing current state of IT Operations
• Measuring desired business outcomes 
• Drafting a technology criteria driven by organizational priorities
• Staffing a Center of Excellence
• Marrying human insights with machine intelligence

5 Best Practices to Succeed in Your AIOps Strategy

#3 Consolidation, Automation, & Root Cause Analysis Drive Monitoring

#2 MSP Technology Priorities

3 Factors that will make MSPs Successful in 2022

Artificial intelligence for IT operations (AIOps) offers an immense opportunity for your business to resolve the challenges associated with manually fielding an onslaught of IT alerts.

Given the tidal wave of information coming through, your IT team can’t possibly manually analyze all this alert data. And setting up more monitoring systems on top of existing ones only generates more impenetrable noise to sift through. 

Take hold of your ITOps by watching this webinar from the series 5 Ways AIOps Can Transform Your Enterprise. Eric Cook from OpsRamp’s EMEA Team will walk through 5 practical reasons to adopt AIOps, including:
1. Accurately identify root cause of systems’ issues 
2. Institute proactive anomaly & threat detection

Tune in to discover the remaining 3 advantages and concrete examples of success.

5 Ways AIOps can Transform Your Enterprise: #5 Resolve Issues Automatically

5 Ways AIOps can Transform Your Enterprise: #4 Anomaly & Threat Detection

5 Ways AIOps can Transform Your Enterprise: #3 Intelligent Incident Management

Digital Business is accelerating at record speed.  Digital Transformation is no longer enough.  For your clients, digital innovation is no longer a nice to have, but a MUST for survival.  

So, what does that mean for managed service providers?  It means that hybrid monitoring, AIOps and automation are business critical to ensuring the availability and performance of your customers’ digital services.  These critical capabilities will not only help improve client satisfaction and the service levels you deliver, but will also help you grow revenues and cut costs.  

Join us for a fireside chat with Hitachi’s,Jeremy Fields, VP of Innovation Practice, Global Services and OpsRamp's BIll Talbot, CMO to discuss how to:

 - Best leverage hybrid monitoring for both traditional and modern workloads
 - Maximize the benefits of AIOps and automation
 - Ensure the gold standard of service delivery to your clients

Register Now

Monitoring the Madness: Best Practices for Managed Service Providers

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Monitoring the Madness: Best Practices for Managed Service Providers

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