Name: NECA's Blueprint for a Next-Level Customer Experience
Start: 2024-11-12T16:00:00Z
End: 2024-11-12T16:00:45.000Z
Location: BrightTALK
Rating: 0

Applications and Experiences That Set You Apart!
Develop the applications you need, deploy how you want and manage it all safely and securely..Progress is proud to support our customers globally with solutions like Chef, Kemp, WhatsUp Gold, Flowmon, OpenEdge, MOVEit, DataDirect, Sitefinity and more. You need the right software infrastructure with excellent support and our products deliver that promise!

Distributed Denial of Service (DDoS) attacks are annoying when they affect one person’s Internet connection. However, they can be catastrophic when they affect a whole organization. And this is when a web application firewall (WAF) would come into play.

Register for our webinar, “Hybrid Security Architectures: Web Application Firewall and DDoS” and learn how to stay ahead of DDoS attacks by fortifying your organization’s defenses with real-time detection.

In this webinar, we’ll discuss how you can use Progress Kemp LoadMaster to layer security for applications and APIs. Other topics include:

• Managing WAFs to provide rich application security features 
• Deploying the many options and capabilities Kemp LoadMaster has to offer
• Layering your organization’s protection from layer attacks, zero-day attacks and credential stuffing

Register Today!

Hybrid Security Architectures: Web Application Firewall and DDoS

Recent headlines show that ransomware attacks, like triple extortion, are disrupting businesses worldwide. It’s time to take a proactive stance against ransomware and boost your defense strategies. 

Join us to explore the latest ransomware trends and discover how your security team can stay ahead of the bad guys with ransomware detection solutions like Progress Flowmon. 
You’ll learn from cybersecurity experts about: 

- Potential impact of triple extortion and other ransomware tactics 

- Effectively locating the early signs of ransomware attacks  

- Best practices for ransomware preparedness and response 

Don't miss this opportunity to understand the importance of ransomware protection and how to apply new defense tactics to your organization.

Ransomware Lockdown: Securing Your Network Against Attacks

In a digital world, customers do not always find themselves in a linear journey, so we need to stop treating them like they do. A modern customer experience does not rely on storytelling with a beginning and an end; rather it is built on the notion that each customer will create their own journey, and we need to be ready for them wherever they join on that path. It is immersive and story-oriented. And it doesn’t require more technology—it requires making your tech stack work for you.
 
Join Loren Jarrett, Executive VP and General Manager of digital experience at Progress, and guest speaker Joe Cicman, Principal Analyst at Forrester, as they discuss how to create immersive story-oriented customer experiences. They will share what a story-oriented approach is and how to make your tech stack work for you.

Creating Immersive Story-oriented Customer Experiences

Application delivery is complex and involves many teams. The challenge for organizations is to provide these teams with the tools and insights they need to maximize the availability, performance and security of the application delivery infrastructure. 

In this webinar, you'll get an in-depth walkthrough of powerful new LoadMaster 360 User Insights features that provide real-time network and application data at the individual request level to assist in understanding the overall application experience, identifying unusual traffic patterns, and detecting performance outliers and abnormalities to reduce administrative overhead. 

Register Today!

LoadMaster: Exploring Deeper User Insights with LoadMaster 360

Learn to Load Balance with 360° Visibility 

Whether you're managing a single load balancer or an entire fleet, it pays to know the technology like the back of your hand. After all, the name of the game these days is Application Experience (AX), and nothing prevents application downtime or ensures optimal user experience better than a load balancer with 360° visibility. 

Join us on March 28 for our webinar, "Load Balancing 101: From the Basics to Load Balancing with 360° Visibility," where Progress expert Kurt Jung will explore the benefits of load balancing for your IT infrastructure.  

Covering everything from the fundamentals to intricate algorithms, you will also learn: 

 - Why do you need a load balancer? 
- Load balancer fundamentals 
- Load balancing benefits 
- Load balancing with 360° visibility  

Reserve your seat today!

Load Balancing 101:  From the Basics to Load Balancing with 360° Visibility

In today's competitive landscape, keeping users happy and engaged is the key to long-term success. This live webinar will show you how to combat member churn by building a valuable and personalized online portal that eliminates frustrations, boosts productivity, and fosters deep engagement.

Ditch the One-Size-Fits-All Approach

This webinar will provide you with actionable strategies to:

- Integrate seamlessly for a frictionless member journey
- Leverage data from your CRM and 3rd party membership tools to provide a seamless experience
- Craft personalized experiences that cater to specific roles and preferences

Learn how one organization achieved great success:

Hear from SilverTech, Digital Agency, Sitefinity, and Actors Equity, the labor union representing all actors and stage managers across the US, and discover how they exceeded member expectations by integrating a digital experience platform, a robust 3rd party tool and Microsoft Dynamics.

Speakers:

- Chad Campbell, VP Sales at SilverTech
- Doug Beebe, Director of Information Technology at Actors' Equity Association
- Jonathan Read, Sales Engineer at Sitefinity

How to Improve The User Experience With Personalized Online Portals

Explore our recent speaking session at the Cyber Expo and Conference in Ireland. This session provides a recap of the EU NIS2 Directive 2022/2555, preparing your network for the cybersecurity changes and reporting back on cybersecurity while aligning to complex legislation. 
While this is daunting, it is imperative to pay attention to the EU regulation changes. This session takes you through step-by-step actions to help you make the necessary preparations to implement them. It explains how having the proper tools in place to collect and analyze vulnerabilities within your network will help mitigate non-compliance and examples are shown on the Progress Flowmon platform.

This session features:
• Discussions about NIS2 Core cybersecurity topics
• Practices in how to minimize implementation challenges
• Improvements in handling incident reports 

View it now

Cyber Resilience with NIS2: Explanation and Best Practices

Join us for a webinar featuring one of Canada’s tourism industry mainstays, Tourism Barrie. We will explore their journey of driving $600 million worth of economic contribution to the Barrie region. Discover how Tourism Barrie leverages every aspect of their operations, with a focus on their digital experience, to achieve this significant impact while having a lean team but the biggest of dreams.  
 
Webinar Highlights:
 
• Strategic Digital Experience: How Tourism Barrie harnesses digital tools and strategies to attract visitors and enhance their experience.
• Innovative Practices: Key innovations and best practices implemented by the Digital Experience Team that drive substantial economic value.
• Success Metrics: The metrics and KPIs used to measure success and continuously improve their digital strategies. 

Featured Panel:
Scott Snowden, Partner, Flywheel Strategic
Kathleen Trainor, Executive Director of Tourism Barrie
Chris Knepp, Digital Experience Team

Whether you are a tourism professional, digital marketer or economic development supporter, this webinar will provide valuable insights into the transformative power of digital experiences in the tourism industry.
 
Don't miss this opportunity to learn from the experts behind Tourism Barrie's success and discover how you can apply similar strategies to drive growth.
 
Register now to secure your spot!

How to Influence 600M in Revenue with an Intuitive CMS with Just a Two-Person Team

With cybercriminal attacks on the rise, organizations need to take stronger measures to reduce risks. Deploying a web application firewall (WAF) is essential to combat continuously evolving cyberthreats.

Join us on September 12 at 10 a.m., for our webinar titled ‘Web Application Firewall: Implementing and Managing Your Web Security with LoadMaster.’  Our product expert, Kurt Jung, covers how WAFs help amplify a layered security approach. Additionally, Kurt will discuss other best practices and benefits of WAFs, such as:

• Enhanced protection through encryption and TLS/SSL certificates 
• Improved insights through comprehensive monitoring of traffic flow 
• Maintenance of access logs across your infrastructure

Register Today!

Web Application Firewall: Implementing & Managing Your Web Security

Explore the fusion of Artificial Intelligence (AI) and cybersecurity, unlocking the secrets behind AI’s transformative influence in digital asset protection, during our exclusive webinar, “Enhance Your Cybersecurity by Harnessing the Power of AI.”  Our product experts will discuss the wide-reaching impact of AI and teach attendees how to navigate dynamic cybersecurity trends and the ever-evolving threat landscape.

In this webinar, we´ll discuss:
• Use cases where AI is helping cybersecurity efforts
• Emerging cybersecurity trends in the ever-evolving threat landscape
• How the AI-powered engine of Progress Flowmon NDR helps you address modern cyberthreats

The Impact of AI on Cybersecurity

With IT and Marketing under pressure to offer customers more personalized experiences and to respond quickly to market dynamics, the definition of great content has evolved from what works well in a single format to what works well in an omnichannel, real-time environment.

In this session, we’ll talk about how teams can create better content more quickly while reaching customers wherever they are, in real-time and with content that resonates with their unique needs.

This interactive event will cover:

- Considerations and risks for Marketing in using AI.
- How marketing teams can create better content with greater efficiency by leveraging the right content management and AI tools.
- How IT teams can meet the demands of both internal and external customers with enhanced content creation, content delivery, and AI capabilities.
- How consumers can have better experiences by receiving personalized content and real-time interactions when the brands they support utilize best-in-class content delivery and AI tools.

Meet our distinguished speakers:

- Mariam Tariq, SVP, Product & Marketing, Digital Experience at Progress
- Greg Kihlstrom, Principal, GK5A

Content and Experience Management with AI

As organizations increasingly rely on Kubernetes clusters for hosting applications, implementing security best practices is more critical than ever to prevent breaches and maintain Kubernetes security posture. However, managing and securing these clusters can be challenging due to their dynamic architecture. 

To help you address this challenge, join our cloud security experts for a webinar focused on how Kubernetes Security Posture Management (KSPM) can help you protect your cloud infrastructure. 

Our experts will cover everything you need to know about Kubernetes Security, including how it works and how to use it to secure your cloud infrastructure.
Agenda:
- The state of Kubernetes, what KSPM is and how it secures cloud infrastructure
- Learn how to use Chef enables KSPM to perform security scans as part of automated DevSecOps workflows
- Discover best practices for securing container and cloud-native environments
- Demo

Secure your Cloud Infrastructure with Kubernetes Security Posture Management

Are you contemplating whether to switch your CMS from WordPress to Progress® Sitefinity®? Join us for an insightful webinar where we delve into the key advantages of Sitefinity over WordPress. This session will feature an in-depth discussion on why more companies are making the transition and how a user-intuitive and flexible content and experience management system can benefit your business.   

Featured Panel: 

Michael Daoud, CEO, Visus LLC 
Michael Armenta, Senior Marketing Manager at Chumash Casino Resort  
Jonathan Read, DX Sales Engineer, Progress Sitefinity 
 
Our expert panel will include a leading partner and a special guest from one of our esteemed clients who successfully converted their WordPress sites to Sitefinity. They will share their firsthand experience, highlighting the significant improvements in usability, management, performance and Safeguards that Sitefinity offers.  

Webinar Highlights: 
-  How a user-intuitive and business-friendly interface optimized for practitioner efficiency can enhance your content management processes.  

-  How you can power your business with a flexible content architecture, seamless scalability and superior performance.  

-  How you can meet your unique business requirements through easy widget customization and powerful low-code/no-code integrations.  

-  How to easily manage all your websites and brands from a centralized location without the stress of multitasking. 

This webinar is a must-attend for marketing decision-makers, IT and digital leaders and anyone involved in building digital customer experiences.   

Whether you are currently using WordPress or considering a change, this session will equip you with valuable insights to make an informed decision.

Usability, Security and Performance: Why Companies Choose Sitefinity Over WordPress

Every business is eager to migrate to the cloud, and yours is no different. But, how do you decide on a cloud-based solution for your company?

Our webinar, ‘Cloud Security Load Balancing Simplified,’ will answer that question.  We'll explore the advantages of load balancing in the cloud and its impact on security efforts.

In this webinar, you will learn about the factors to consider when choosing a load-balancing solution for the cloud, including infrastructure security requirements and your team's visibility needs. We’ll compare Progress Kemp LoadMaster against other cloud load balancers.

Register Today!

Cloud Security Simplified

Watch this informative webinar and learn how to leverage AI for your CMS or DXP to enhance your customer experience and drive business growth. Don't miss out on this opportunity to stay ahead of the competition and deliver a truly innovative experience.

In this webinar, Lino Tadros from Visus, our Premium Partner, touches on the following topics:

- The power of AI in transforming customer experiences
- AI can help CMS personalization to individual users
- Content creation, optimization, and curation
- Marketing recommendations for customer journeys and patterns and behaviors

About our Premium Partner Visus:

Visus LLC is a digital transformation company. We deliver innovative digital solutions for our clients that improve operating efficiency, enhance customer experience, and grow competitive advantage. We integrate digital technology into all areas of our client’s business to fundamentally change how they operate and deliver value to their customers.

Sitefinity allows Visus and you to focus on content management and promote enhanced customer engagement. Our experience in implementing Sitefinity and in providing customizations tailored to your needs allows for flexible content management control to be placed in your hands.

AI and the Future of CMS

As today’s networks grow increasingly complex, your network application and security teams are all struggling with network communications, hidden threats and misconfigurations. Each of these issues allows various vectors, increasing the likelihood of a cybersecurity incident. Often an incident occurs because an organization lacks a single pane of view, the right information sharing, and an automated, inter-departmental workflow.  

The solution is a combination of network anomaly detection and response automation, deep network traffic analysis and data collection, which together can provide clear insights into “what’s really going on” in your environment.  

In this webinar, Progress solutions expert Filip Cerny will introduce you to Network Detection and Response (NDR) and discuss:  

- Why network visibility matters 

- How to use network visibility in daily cross-department operations (and get the most out of it) 

- Why network visibility is key to building a resilient security architecture

Intelligent Network Monitoring and Visibility — and Why It Matters

Supply chain attacks impact both individual suppliers and their customers' organizations. Detecting and mitigating these attacks early is crucial to help prevent data breaches, operational disruptions and reputational damage. Fortunately, with the right tools, you can detect traces left behind by the attackers. 

Join our webinar, “Supply Chain Security: Leveraging NDR to Combat Cyberthreats,” where Progress Flowmon product expert Filip Cerny will guide you through the stages of a supply chain attack and demonstrate how Flowmon Network Detection and Response (NDR) technology can identify these threats early. Additionally, you will learn how to:  

• Protect your organization from sophisticated attacks
• Enhance your cybersecurity defenses against supply chain threats
• Stay one step ahead by fortifying your defenses

Supply Chain Security: Leveraging NDR to Combat Cyberthreats

5 Steps to Enhancing User Engagement through a Modern Digital Experience

How to Improve The User Experience with Personalized Online Portals

Modern Digital Experiences

The National Electrical Contractors Association (NECA), a leader in the $225+ billion electrical construction industry, underwent a significant digital transformation, reshaping both their online presence as well as operational processes to better serve its growing membership base. Join us to hear firsthand about NECA’s journey in building a powerful brand.

We are excited to feature Jeff Lucas, NECA, and Matt Annes, Americaneagle.com. Together, they will share insights into NECA’s iterative approach to achieving digital excellence, exploring the strategic milestones that have played a crucial role in reshaping their platform.

Key discussion points include:
• Laying the groundwork for your success: Discover the strategies behind NECA's comprehensive website redesign on Progress® Sitefinity® CMS and how it sets the stage for improved digital performance.
• Creating a seamless experience for your users: Learn how integrating critical systems like AMS, LMS, forums, online store and advanced search can streamline your user experience.
• Scaling with efficiency to meet your needs: Explore how NECA efficiently manages multisite and microsite setups for events and conferences, while unifying their technology stack to reduce complexity.
• Looking ahead to your next steps: Get insights into NECA’s ongoing digital transformation and what’s next on their journey, offering lessons that you can apply to your own digital strategy.

Discover how these key initiatives have delivered lasting results and gain actionable takeaways that can be applied to your own digital strategy. Don’t miss this chance to learn from leading industry experts and set your organization on the path to success!

NECA's Blueprint for a Next-Level Customer Experience

Digital Experience

Digital Content

User Experience

Personalization

Content Creation

Content Delivery

Digital Marketing

Digital Performance

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Demand Generation

Search engines are the top driver of traffic to content websites, beating social media by more than 300%. The BrightTALK search engine optimization community is a collection of webinars and videos focused on search engine optimization techniques. Join thousands of professionals in sharing and learning through SEO webinars. Engage the community further by participating in live webinars and obtaining answers to your questions from industry thought leaders.

Search Engine Optimization

The digital content marketing community on BrightTALK is made up of thousands of marketers using rich media and thought leadership content to drive engagement. Join to learn best practices for digital content creation and distribution and explore how content engagement can help you connect with your existing and prospective customers and drive revenue.

Content Marketing

Get powerful marketing insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which marketing strategies and techniques are driving customer and revenue growth.

Marketing

Get powerful e-commerce insights to grow your online transaction volume. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the e-commerce strategies and techniques that drive growth.

E-commerce

The marketing community on BrightTALK is made up of thousands of engaged marketing professionals. Find relevant webinars and videos on marketing strategy, branding and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

The IT security community on BrightTALK is composed of more than 200,000 IT security professionals trading relevant information on software assurance, network security and mobile security. Join the conversation by watching on-demand and live information security webinars and asking questions of experts and industry leaders.

IT Security

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Data Center Management

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Enterprise Applications

Network infrastructure professionals understand that a reliable and secure infrastructure is crucial to enabling business execution. Join the network infrastructure community to interact with thousands of IT professionals. Browse hundreds of on-demand and live webinars and videos to learn about the latest trends in network computing, SDN, WAN optimization and more.

Network Infrastructure

Get powerful marketing data and analytics insights from influential experts. Connect with thought leaders and colleagues to get the most up-to-date knowledge on the analytics that quantify your investments.

Data and Analytics

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

Customer Experience

The sales community on BrightTALK brings together thousands of engaged sales professionals. Learn about careers in IT sales and marketing, sales techniques and selling strategies. Join the discussion by participating in on-demand and live sales webinars and summits with leaders in the sales industry.

Sales

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CxO Strategy

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Procurement and Sourcing

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

NECA's Blueprint for a Next-Level Customer Experience

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