Beyond the Breach: The Role of Crisis Communication in Cybersecurity Incidents

Beyond the Breach: The Role of Crisis Communication in Cybersecurity Abstract In an era where digital interconnectedness is the norm, organizations face an unprecedented threat landscape in the form of cybersecurity incidents. As these incidents become more sophisticated and prevalent, the importance of Crisis Communication Plans (CCPs) cannot be overstated. Cybersecurity incidents encompass a wide range of threats, from data breaches and ransomware attacks to denial-of-service (DoS) attacks. The consequences of these incidents can be severe, jeopardizing sensitive information, damaging reputations, and disrupting operations. In the face of such challenges, organizations need a well-defined Crisis Communication Plan to navigate the storm effectively. Ransomware attacks, outages, general failure of your products – how much thought is going into your communications to your customers? Is it fully vetted by your legal counsel – and you aren’t making statements that are untrue or incomplete? How critical is timing? This session addresses the need for establishing a communication protocol in advance and walks through some of the good, the bad and ugly from past incidents. Takeaways will be ideas on what to include, what to avoid, how quickly to communicate and making crisis communication a critical part of your incident response. Who Should Attend?   CISOs / CIOs  IT Directors  Security Officers  Compliance Officers  Do you need CPE/ CEU Credits?  Attending this webinar may make you eligible for CEUs or CPE credits at some professional associations. Please check with your professional association and its policies to see if you may apply for CEUs or CPE credits for this webinar. After viewing the entire webinar, you can download a certificate of completion from BrightTALK.