Use AI to extract root cause from observability data

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Presented by

Udo Strick, Waste Management | Joe Connelly, Chipotle | Jason Walker, BigPanda

About this talk

Constantly evolving IT environments have created an order-of-magnitude increase of change. Containers, CI/CD, microservices, and cloud-native applications deluge teams with alert and change data across multicloud IT stacks. Pinpointing the root cause of incidents is complex, especially in real time. The result: Reliance on manual, error-prone processes that strain already limited IT resources. It’s time for new approaches to identify an incident’s cause in real time so you can ensure service reliability while harnessing the power of hybrid cloud. Our panel of IT leaders discusses how to prioritize AIOps strategies to: • Achieve faster, more reliable incident root-cause discovery • Improve incident triage • Significantly reduce MTTR more effectively than manual resources can Explore the current state of root cause discovery and the importance of clean, enriched data for reliable and reportable results. Learn how you can use event enrichment and correlation to optimize the benefits of using AI and ML.
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BigPanda Inc. enables its customers to organize and mobilize the world’s DevOps and ITOps data. BigPanda’s Incident Intelligence and Automation platform, powered by AIOps, empowers some of the world’s largest brands to keep business running, prevent service outages, and improve incident management to deliver extraordinary customer experiences. BigPanda’s platform is critical for organizations across industries and enterprises of all sizes, from small and medium to Fortune 500 companies, to power their digital services.