Name: Stack the Deck in Your Favor: Automation for MSP Excellence
Start: 2025-04-30T14:00:00Z
End: 2025-04-30T14:00:45.000Z
Location: BrightTALK
Rating: 0

We empower intelligent and automated IT operations. 

The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.

With ScienceLogic and AIOps, customers can manage IT environments—at speed, at scale, and in real-time.

Compliance doesn’t have to be complicated. Explore how integrating compliance into your network security keeps your policies airtight and your infrastructure secure. Say goodbye to compliance chaos!

Compliance Meets Security - No Drama Required

IT technical talent, already in high demand, is now at a critical shortfall. The global Great Resignation magnifies the existing talent shortage which in turn heightens the need for automation. Digital transformation initiatives in hyperdrive, stumble when IT talent is hard to source and swamped with routine tasks. At the same time, businesses can’t tolerate operational delays and service disruptions.   

Organizations are turning to Artificial Intelligence for IT Operations (AIOps) solutions in large numbers. These solutions enable automated processes that free valuable resources to pursue innovation, drive digital transformation, and slash service disruptions.  

But what exactly is AIOps?  In this webinar, Valerie O’Connell EMA Research Director, and Leslie Minnix-Wolfe, ScienceLogic VP of Product Marketing look to define AIOps in its current state and explore its potential to solve real-world business challenges. They will discuss the intersection of EMA AIOps field research and practical guidance from the proving ground of real-world experience.  

This spirited, interactive session will dig into topics such as:  

1) Which matters more, AI or IT automation?  
2) AIOps impact on IT’s role and business relationship  
3) The AIOps use cases that give top results  
4) Drivers, drawbacks, and delivered benefits  
5) Metrics that matter  
6) Platform vs best-of-breed – is it either/or?  
7) What do AIOps and the Great Resignation have in common?

AIOps Means Business: IT Innovation for Competitive Edge

When your application is underperforming, what should you do? For years, IT has focused on individual servers, databases, and network devices. But your customers—and employees—just expect applications to work. So, while it's essential to monitor the individual layers and components of your hybrid IT infrastructure and applications—there are simply too many components for anyone to understand how it all works together, much less know when and what is impacting your end-users.  

In this second webinar in a multi-part AIOps journey series, we’ll demonstrate how ScienceLogic SL1 helps businesses shift from individual device monitoring to business service monitoring so you can:  

-Gain service visibility across your entire IT estate—from users to the infrastructure 
-Proactively avoid service outages by understanding risk of business service impact  
-Reduce incident noise by correlating all data within a service context 
-Prioritize incidents based on business service health, availability, and risk 
-Speed root cause analysis by correlating events, changes, and anomalies within a service context

Five Reasons Why You Should Make the Shift to Service Monitoring

There is a lot of buzz over the terms ‘AIOps’ and ‘Observability’ but business leaders are struggling with how best to leverage data and insights provided by these technologies.  In this session, hear how combining observability data with AIOps insights and automation can present an opportunity for IT Operations to not just detect the presence of problems, but also uncover their root cause and resolve them. We will discuss ScienceLogic’s approach to automate the “observer” and leverage observability data with AIOps to enhance business service insights, accelerate root cause analysis and automate remediation.

ScienceLogic: Extend AIOps with Automated Root Cause Analysis

How much time would it save your organization if you didn’t have to manually create, populate, or route tickets? Or manually update your CMDB? In this session, we’ll look at how SL1 does just that and more – automating workflows between SL1 and ServiceNow to reduce manual work and propel your digital transformation. Whether you are a long-time customer or new to ScienceLogic and ServiceNow, we’ll explore new capabilities and use cases between SL1 and ServiceNow, as well as additional ITSM tool integrations—with Atlassian Jira, Infoblox, and more—all designed to give you even greater flexibility and choice.  

In this session, you will: 
-See how SL1 automates seven ITSM workflows with ServiceNow, including incident, case, change, service request, CMDB management, and more  
-Learn how we continue to support ServiceNow while extending our support to other popular ITSM and Inventory tools 
-Hear what’s new and what’s on the near-term roadmap

Throw out the Manual: Automate ITSM Workflows to Save Time & Digitally Transform

Are you tired of manually managing the chaos of IT operations? It’s time to stop playing a losing hand. Join our webinar, "Stack the Deck in Your Favor," and discover how ScienceLogic’s AI-driven automation transforms IT operations for managed service providers. 
We'll show you how to expand your services without adding headcount, cut operational costs by 60%, and deliver exceptional customer experiences—all while staying several steps ahead of every IT challenge. From predictive analytics to auto-remediation, learn how to turn a full house of IT problems into a royal flush of solutions.

Stack the Deck in Your Favor: Automation for MSP Excellence

Service Provider

Automation

AIOps

Artificial Intelligence

Machine Learning

Incident Response

Incident Resolution

IT Infrastructure

Are you an IT service management professional interested in developing your knowledge and improving your job performance? Join the IT service management community to access the latest updates from industry experts. Learn and share insights related to IT service management (ITSM) including topics such as the service desk, service catalog, problem and incident management, ITIL v4 and more. Engage with industry experts on current best practices and participate in active discussions that address the needs and challenges of the ITSM community.

IT Service Management

Cloud computing has exploded over the past few years, delivering a previously unimagined level of workplace mobility and flexibility. The cloud computing community on BrightTALK is made up of thousands of engaged professionals learning from the latest cloud computing research and resources. Join the community to expand your cloud computing knowledge and have your questions answered in live sessions with industry experts and vendor representatives.

Cloud Computing

The data center management community focuses on the holistic management and optimization of the data center. From technologies such as virtualization and cloud computing to data center design, colocation, energy efficiency and monitoring, the BrightTALK data center management community provides the most up-to-date and engaging content from industry experts to better your infrastructure and operations. Engage with a community of your peers and industry experts by asking questions, rating presentations and participating in polls during webinars, all while you gain insight that will help you transform your infrastructure into a next generation data center.

Data Center Management

Practicing business intelligence allows your company to transform raw data into sets of insights for targeted business growth. The business intelligence and analytics community on BrightTALK is made up of thousands of data scientists, database administrators, business analysts and other data professionals. Find relevant webinars and videos on business analytics, business intelligence, data analysis and more presented by recognized thought leaders. Join the conversation by participating in live webinars and round table discussions.

Business Intelligence and Analytics

Welcome to the big data and data management community on BrightTALK. Join thousands of data quality engineers, data scientists, database administrators and other professionals to find more information about the hottest topics affecting your data. Subscribe now to learn about efficiently storing, optimizing a complex infrastructure, developing governing policies, ensuring data quality and analyzing data to make better informed decisions. Join the conversation by watching live and on-demand webinars and take the opportunity to interact with top experts and thought leaders in the field.

Big Data and Data Management

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Stack the Deck in Your Favor: Automation for MSP Excellence

Presented by

About this talk

More from this channel