Delivering pensions in a digital world: This session will discuss the future of digital provision in the pensions industry, opening with the immediate future and the Pensions Dashboards Programme, it’s delivery, and its impact for schemes, trustees and members.
Looking to the medium term we’ll review the push to automate the administration of pension schemes, the issues preventing this, and the costs and benefits of this work. Further ahead we’ll consider what technological advancements can bring to the administration of pension schemes, what is driving the adoption of new technology and who these developments are likely to benefit.
Throughout, we’ll consider where the member sits within the journey to a digital future, what may prevent online provision from being a success for members, trustees and administrators.