The Thematic Review – Breaking down what it means for you and your clients

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Presented by

Keith Richards, Consumer Duty Alliance and Legal & General Retail Annuities

About this talk

In Spring 2024 the FCA released the findings from its Thematic Review into Retirement Income advice, but do you know what it means for you and your ways of working? Consumer needs continue to evolve throughout their retirement investment journey. Professional advice needs to adapt and grow to meet both current and future client objectives. What does this evolution look like for both firms and individual advisers given the results from the thematic review? During our discussion, we will cut through the jargon and simplify what the thematic review means for you and your clients in pragmatic terms with the expertise of the Consumer Duty Alliance. During the session, you will have the opportunity to interact and ask questions live. Learning outcomes and objectives of the webinar: 1. Helping advisers understand their consumer duty to provide ongoing advice to their clients along with any common hotspots raised from the review results. 2. How the FCA directive advises to safeguard consumers in retirement and cover capacity for loss. 3. Why advisers need to evidence that they are acting in the best interest of their clients and what this looks like given a need for income designed for evolving circumstances. 4. Address that spot visits to adviser firms will become the new normal, regardless of the size of the firm. 5. How to ensure you are doing more to evidence the relevant ongoing or transactional cost of your service under the principles of fair value both at firm and individual adviser level. 6. The value of training your administrators to use the FCA tool. 7. Why Financial Service Providers like L&G are key to helping you navigate the changing landscape of advice and how.
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