Elevate Customer and Broker Experience Through Fraud & Claims Transformation

Logo
Presented by

Alison Callaway (Blue Prism), Richard Danby (Atlanta Group), John Mackey (Blue Prism)

About this talk

This webinar will explore how fraud & claims transformation can support insurers to improve customer and broker experiences with innovative technological and data-driven strategies. Join this webinar to discover how to unlock the potential for sustainable success through customer-centric and broker-friendly fraud & claims practices. During this insightful session, industry experts will delve into the following key areas: -Recognize the Importance of Customer and Broker Experiences: Explore the impact of streamlined underwriting processes on broker satisfaction and customer loyalty -Leverage Technology to Enhance Experiences: Optimise underwriting workflows to enable seamless and intuitive digital interactions for customers and brokers -Empower Brokers To Better Serve Customers: Equip brokers with user-friendly tools and real-time access to underwriting information -Simplify Processes and Accelerate Turnaround Time: Reduce administrative burdens through automated data capture and validation to minimise delays and enable faster quote generation and policy issuance -Build Trust and Collaboration: Foster transparency and open communication between underwriters, customers, and brokers and strengthen relationships through consistent and responsive underwriting support Speakers: Alison Callaway, Senior Solutions Consultant, Blue Prism Richard Danby, Application Support Manager, Atlanta Group John Mackey, Customer Success Director, Blue Prism
Related topics:

More from this channel

Upcoming talks (3)
On-demand talks (94)
Subscribers (20092)
Intelligent Insurer is a leading magazine, website and event organiser focusing on the needs of the re/insurance industry. Our channel seeks to provide concise and manageable content about the most important discussion points re/insurers face today. In the coming weeks and months this channel will bring a wide range of webinars and pre-recorded content from our live events to give you unparalleled insight into the latest industry developments. Terms & Conditions: Our content is co-produced by Intelligent Insurer and the headline sponsor. As such, they act as independent controllers of personal data. Intelligent Insurer is not responsible for how other controllers process the data.