Balancing Digital Fraud and Customer Experience in a COVID-19 World

This webinar is specifically targeted towards the Middle East region and is relevant for all industries. We will explore the results of our unique 500+ consumer survey on why attitudes to fraud have changed since the pandemic, how that’s adding new operational risk, and the long-term impact for digital businesses. Changing consumer behavior shows the pressing need for businesses to enhance the customer experience whilst balancing digital fraud amidst COVID-19. You will learn: • How changing consumer behavior has placed greater reliance on online payments since March 2020 • Why consumers are more concerned about fraud • How digital businesses can strike a delicate balance between risk appropriate friction and the customer experience • Where complex checkout processes dramatically impact user acquisition and loyalty We also have some other insight to share with you. In 2020, LexisNexis® Risk Solutions acquired Emailage, an industry leader in fraud prevention. Building on their existing Fraud and Identity offerings, this partnership is a truly powerful combination. Join our webinar to also learn about: • Why email is the unique global identity • LexisNexis® Emailage® use cases • The LexisNexis Emailage approach • The network effect • LexisNexis Emailage impact: by-the-numbers