Workforce Skills Forecast: How AI is reshaping the workforce of the future

AI and other emerging tech will have a profound impact on world job markets in the years ahead. Join this webinar to hear ServiceNow’s Heather Jerrehian, VP of product management for employee workflows, Sarah Tilley, SVP of talent acquisition and development, and Laura LeBleu, senior marketing communications manager of thought leadership, discuss findings from the Impact AI: 2024 Workforce Skills Forecast report, a collaboration between ServiceNow and research partner Pearson. Rather than being a job killer, the report finds that new technologies will allow the upskilling and reskilling of workers with transferable skills to lucrative future tech jobs. By automating some tasks and augmenting others, human workers will be able to spend more time doing work that is uniquely suited to people, while automating or augmenting work that computers can do better. - Tech will free up worker capacity to upskill and work on tasks requiring human skills such as critical thinking, interpersonal communication, and creativity. - Although some jobs will be lost, they will be made up by new tech-focused jobs staffed by people who make the transition to new tech-focused careers. - Existing tech jobs will only increase demand for those with tech skills in the new economy. - Opportunities exist for those who have not traditionally been considered or had skills for tech jobs to join the industry.