This is an AI-based, context-aware architecture that uses Intent and other types of Policy Rules to improve the operator experience. This architecture is designed to provide recommendations and/or commands, and does not impose requirements on the systems that it aids that change the function or APIs of those systems. The ENI System Architecture will be described using a functional block approach, emphasising external and internal Reference Points to standardise communication. Its innovative closed control loops and model-driven engineering approaches will also be described.