Presented by
Maarten Tromp, Director of Product Management at Openbravo
Achieving Operational Excellence in Omnichannel Retail
About this talk
Operational excellence is more important than ever in today’s omnichannel retail environment. Heightened customer expectations and more competition across the various channels will swiftly unravel retailers who fail to deliver on their promises. This has led retailers to explore which operational excellence strategies best support the evolution of physical stores and the multidirectional workflows required for omnichannel retail. To achieve this end, retail software offers indispensible tools – integrating the data, operations, and technology – which are prerequisites for operating successfully in an omnichannel environment.
What you will learn:
This webinar reviews the main principles of operational excellence and why they are essential in omnichannel retail. You will learn how a modern commerce platform such as Openbravo can help you apply the principles of operational excellence and to make your omnichannel retail business thrive.
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Orisha Commerce is a global vendor of SaaS solutions for brands and retailers.
Whether B2C, D2C or B2B, we enable seamless unified shopping experiences for customers and associates alike, from product browsing and discovery to its purchase and consumption across all physical and digital touchpoints.
We empower retailers and brands to enhance their unified commerce execution, leading to increased long-term agility and profitability.
Orisha Commerce designs B2C, D2C and B2B SaaS unified commerce solutions used at over 55,000 retail touchpoints in more than 55 countries.