In this presentation we explore Universal Endpoint Management (UEM) domain of the Cloud Controls Matrix, which includes fourteen control specifications focused on mitigating risks associated with endpoints, including mobile devices. The primary concerns in endpoint security relate to user behavior and awareness regarding acceptable use policies for devices, whether they are managed, unmanaged, enterprise-owned, or personal.
Under the Shared Security Responsibility Model (SSRM), both Cloud Service Providers (CSPs) and Cloud Service Customers (CSCs) have independent yet complementary roles in implementing UEM controls. CSPs are responsible for managing endpoint capabilities, including maintaining inventories, approving acceptable services and applications, and implementing security measures like automatic lock screens, firewalls, anti-malware, and data loss prevention technologies. CSCs, in turn, must securely manage their own devices, ensure compliance with CSP security policies, and protect their data.