Attend Summits on Service Delivery
Driving Innovation & Automation in ITSM
ITSM was the unsung hero of 2020 and 2021, helping businesses hold the fort during the switch to remote and then hybrid working. And with Gartner
predicting that IT organizations are set to overspend on ITSM tech by $750m in 2023, it seems that ITSM teams are finally getting their dues. Yet with the se…
Super Powering the Service Desk in 2022
IT service desks have traditionally been viewed as a cost center, called upon in times of employee problems. However, advancements in machine learning, AI
and Robotic Process Automation coupled with the shift to hybrid working means that the modern service desk can - and needs to - offer so much more. No…
Inside ITSM & Digital Transformation
IDC predicts that direct Digital Transformation (DX) investment will reach $6.8 trillion in 2023, and already a key driver of an organization's DX journey, ITSM’s
role looks set to grow even more in 2022. Yet knowing how ITSM can help deliver a successful Digital Transformation initiative is different to understanding t…
Driving Efficiency with ITSM
As organizations navigate the complexities of hybrid environments, AI integration, and evolving cybersecurity landscapes, ITSM needs to adapt to meet these
challenges while consistently delivering tangible business value. Join this two-day Summit to explore innovative strategies that seamlessly blend technologi…
The Future of ITSM
Stay up to date on the latest trends and technologies in IT service management (ITSM), including AI-driven service management, cloud ITSM solutions, and
IT-style automated workflows for non-IT departments.
AI Security in ITSM: AI Powered Systems & Closing Gaps in Vulnerabilities
ITSM has been helping businesses manage the risks of new security threats since its inception, but in 2022 it’s become clear that ITSM’s role in the fight
against ransomware, malware and hackers cannot be minimized. With businesses more at risk than ever before due to the digital economy most operate in…
Watch series about Service Delivery
Transform IT Service Delivery and Operations with ServiceNow
ServiceNow IT Service Management and IT Operations Management, powered with AI Agents, allows organizations to automate and optimize technology
service operations to expand services. This enables you to deliver high quality employee experiences and drive operational resilience, all with significantly r…
Transform how service teams deliver value across every customer touchpoint
Increase customer satisfaction, deflect more cases, and maximize efficiency with the most complete platform powered by AI and data — from self-service to
the contact center to the field.
Insight Live
Bi-weekly livestreams from Insight Solutions LinkedIn channel covering core areas like modern platforms, data, AI/ML, Generative AI, security, Cloud, and
more. To keep up with our Live episodes, follow the series here or on LinkedIn (https://www.linkedin.com/company/insightsolutionsintegrator)
Create a world-class technology organisation
In 2024, organisations must be able to respond to rapidly changing environments AND adapt to shifting priorities. How? By leveraging technology to
proactively plan for change, make decisions faster, boost employee productivity, and lower the cost of digital innovation. Find out more.
Put AI to Work with Strategic Portfolio Management and Enterprise Architecture
Maximize your business transformation with strategic portfolio management and enterprise architecture. Align your strategies with workflows to effectively
plan, deliver, and measure value, while leveraging AI Agents to drive automation within ServiceNow.
ITSM Webcast Series
SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the
organization with an integrated IT asset management and service management platform.