Knowledge Management

Discover the latest collection of talks and videos on Knowledge Management from industry experts.

Attend Summits on Knowledge Management

Super Powering the Service Desk in 2022

Super Powering the Service Desk in 2022

IT service desks have traditionally been viewed as a cost center, called upon in times of employee problems. However, advancements in machine learning, AI
and Robotic Process Automation coupled with the shift to hybrid working means that the modern service desk can - and needs to - offer so much more. No…

|7 sessions
The Future of ITSM

The Future of ITSM

Stay up to date on the latest trends and technologies in IT service management (ITSM), including AI-driven service management, cloud ITSM solutions, and
IT-style automated workflows for non-IT departments.

|9 sessions
Securing the Cloud Ecosystem

Securing the Cloud Ecosystem

Protect your cloud infrastructure, assets and data with effective technologies, policies and other services to ensure threats stay at bay.

|13 sessions
Data Management: Navigating Opportunities for Success

Data Management: Navigating Opportunities for Success

Drive successful decision-making in your organization with expert data management to gain the most insights.

|8 sessions
Building a Secure Cloud Environment

Building a Secure Cloud Environment

Strengthen your cloud applications and infrastructure against threats with expert strategies and tools

|19 sessions
Data Architecture Best Practices

Data Architecture Best Practices

Build a data architecture that streamlines data efficiency and leverages data intelligence to solve tough business problems.

|11 sessions