Attend Summits on Digital Experience
Customer Experience Fuels Business Success
Reimagine your customer experience for the digital age, leveraging analytics, data platforms and automation to optimize engagement.
Inside ITSM & Digital Transformation
IDC predicts that direct Digital Transformation (DX) investment will reach $6.8 trillion in 2023, and already a key driver of an organization's DX journey, ITSM’s
role looks set to grow even more in 2022. Yet knowing how ITSM can help deliver a successful Digital Transformation initiative is different to understanding t…
Customer Experience (CX) : la donnée client au cœur des stratégies IT et métiers des entreprises
Deux ans après l’accélération des activités digitales liée à la pandémie l’expérience clients (Customer Experience, CX) est au cœur des stratégies
commerciales des entreprises. De la mutation du CRM vers le marketing à l’analyse des sentiments en passant par la Custormer Data Platform, l’approche …
Connected Health 2024
Explore the latest advances in digital healthcare technologies and strategies.
Data Management: Navigating Opportunities for Success
Drive successful decision-making in your organization with expert data management to gain the most insights.
Digital Transformation in Financial Services
According to Gartner, one-third of Financial Services CIOs listed digital as their top business priority last year. The move to digital has meant that incumbent
organizations have had to rethink legacy systems and improve current business models and processes to put the customer first. This development has also …