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Managing AI-driven Bot Traffic: From Visibility to Response
With the accelerating adoption of Gen AI, organizations are experiencing dramatic shifts in bot traffic patterns, often without full visibility into what’s hitting
their infrastructure or how to effectively manage it. In this webinar, we’ll explore the surge in AI-driven bot activity and explore AI-powered approaches to
bot management and response. You’ll gain insights into: The Rise of AI Crawlers: Why AI crawlers are exploding in volume, what the data reveals about cur…
Future-proofing technological innovation through strategic Managed Services partnership
CIOs face an unprecedented challenge: adopting transformative technologies like agentic AI faster than competitors while managing constrained IT budgets
that will only grow from 4.21% to 4.53% of company revenue by 2031. With infrastructure spending set to become the largest budget category, replacing
applications, IT leaders must fundamentally rethink their approach to technology delivery and resource management. The solution lies in strategic partner…
Scaling Smart: From POCs to Production with AI
In this session, experts from AWS and SoftwareOne explore how organizations can move beyond proof of concept to fully operational AI solutions. Learn
about frameworks for scaling innovation, closing skills gaps, and accelerating enterprise adoption while maintaining efficiency and control. In this session,
you'll learn: - Best practices for scaling AI initiatives across your organization - How to close skills gaps and strengthen cross-team collaboration - How to t…
Effective AI Tech Asset Management and Risk Mitigation
In today’s rapidly evolving tech landscape, preparing for and managing the risks associated with AI is crucial. Join our webinar, Effective AI tech asset
management and risk mitigation, where ServiceNow experts will discuss essential strategies for applying AI within the context of asset management to
prepare for AI efficiencies and the risks when managing technology assets. You’ll leave with: - Knowledge of how to prepare for AI - Risk management …
Devoteam presents: Customer Success Story - Konica Minolta
Get the blueprint for success by exploring the ServiceNow CSM implementation journey of Konica Minolta - one of the biggest providers of office solutions and
managed print services in the world, covering their initial challenges, essential lessons learned, and the best practices that made their massive service
transformation a reality.
Get Threat Ready: What Small Businesses Need to Know About Cybersecurity
Cybersecurity threats are growing in volume and velocity. In the past year, Comcast Business detected 19.5B botnet attacks, 9.7B malware attacks, and 4.7B
phishing attempts across its cybersecurity customer base. And cyber threats don't just target large corporations. Small businesses face many of the same
risks, often with fewer resources to defend themselves. Meanwhile, as cyber criminals adopt artificial intelligence, scams are getting faster and more convi…
Smarter Finance Management with Vantagepoint ERP
Join Deltek's Adrian Anastas and Steph Domingos, for a practical briefing on financial management best practices and how to plan for the year ahead with
confidence. In this session, we’ll show how Deltek Vantagepoint ERP helps firms take control of financial management — from forecasting to cash flow and
profitability.
DSPM at a Turning Point: 2026 Outlook for Data Security Posture Management
Data security has shifted from being a bit-part player among a broader cybersecurity discussion to become a standalone discipline, assuming its logical place
as the foundation of a wider, multi-tier cybersecurity posture. When organizations can map out and understand their data landscape, they are more
confident in their security measures to defend it and reduce the risk of non-compliance —resulting in significant sanctions or penalties from regulators. In 2…
Critical Decisions in Data Center Design That Shape Long-Term Operational Resiliency
As of today, over 1,600 data centers have achieved Tier Certification of Design Documents - yet every design package contains design elements that will
critically reduce the ability to effectively operate the facility, increasing the risk to availability. This presentation explores some of these critical
elements—such as space to allow for ease of maintenance, properly sized coordinators/doors/elevators, smoke, and leak detection —that are frequently un…
The Secret Sauce of XLAs: What are they good for? | Appfire "Beyond the flame"
What if your SLAs are green, but your customers are furious? That’s the Watermelon Effect. And in this episode of Appfire "Beyond the flame," we’re cutting
into it. Appfire solution architects Ed Gaile and Dan Tombs are joined by Gary Blower, ITSM practice lead at Eficode — https://www.eficode.com/ — and an
expert in service management transformation. Together, they break down the "secret sauce" of Experience Level Agreements (XLAs): what they are, why t…