Attend Summits on Agent Productivity
Customer Experience Fuels Business Success
Reimagine your customer experience for the digital age, leveraging analytics, data platforms and automation to optimize engagement.
Breaking Barriers with Low Code/No Code
The growing demand for low code/ no code technology is another by-product of digital transformation. With the growth of applications, companies are
seeking a way to build and release them in a more timely and cost-efficient manner as well as to further “democratize” web developing or allowing all work…
Enterprise Strategy Group: GenAI Summit
GenAI signifies a pivotal shift in today's technological landscape. Discover profound insights, streamline operations, and make data-driven decisions on an
unprecedented scale. However, this brings forth ethical and regulatory considerations that require attention. Engage with thought leaders as they navigate …
Elevating Customer Experiences to Create Impact
The customer experience can make or break your company. Learn to craft a customer journey that will build and sustain your business to thrive in the next
generation. The customer experience remains an important factor in determining company success. With new technologies popping up to enhance and im…
Driving Innovation & Automation in ITSM
ITSM was the unsung hero of 2020 and 2021, helping businesses hold the fort during the switch to remote and then hybrid working. And with Gartner
predicting that IT organizations are set to overspend on ITSM tech by $750m in 2023, it seems that ITSM teams are finally getting their dues. Yet with the se…
Watch series about Agent Productivity
Humans with agents, driving success together
Boost productivity with AI agents that assist with tasks and take action. Seamlessly transfer from proactive AI agents to humans. Build custom agents with
low-code and natural language tools.
Accelerate Growth with Trusted AI
Engage buyers, improve productivity, close deals faster, and grow revenue with sales software on the most complete platform for sales.
Create a world-class technology organisation
In 2024, organisations must be able to respond to rapidly changing environments AND adapt to shifting priorities. How? By leveraging technology to
proactively plan for change, make decisions faster, boost employee productivity, and lower the cost of digital innovation. Find out more.
Transform IT Service Delivery and Operations with ServiceNow
ServiceNow IT Service Management and IT Operations Management, powered with AI Agents, allows organizations to automate and optimize technology
service operations to expand services. This enables you to deliver high quality employee experiences and drive operational resilience, all with significantly r…
Transform how service teams deliver value across every customer touchpoint
Increase customer satisfaction, deflect more cases, and maximize efficiency with the most complete platform powered by AI and data — from self-service to
the contact center to the field.
Navigate the Complex Landscape of Employee Experience and Lead with Intelligence
From onboarding to exit, the impact of Employee Experience on profitability, productivity, talent attraction, talent retention, wellbeing, and engagement is
profound. But how do HR leaders improve Employee Experience, while prioritizing the adoption of GenAI, handling increasing workloads and operating with …