Incident Management

Discover the latest collection of talks and videos on Incident Management from industry experts.

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The Future of ITSM

The Future of ITSM

Stay up to date on the latest trends and technologies in IT service management (ITSM), including AI-driven service management, cloud ITSM solutions, and
IT-style automated workflows for non-IT departments.

|9 sessions
Driving Innovation & Automation in ITSM

Driving Innovation & Automation in ITSM

ITSM was the unsung hero of 2020 and 2021, helping businesses hold the fort during the switch to remote and then hybrid working. And with Gartner
predicting that IT organizations are set to overspend on ITSM tech by $750m in 2023, it seems that ITSM teams are finally getting their dues. Yet with the se…

|9 sessions
Next-Gen Strategies for Securing the Network in 2022

Next-Gen Strategies for Securing the Network in 2022

According to a 2021 study by the Ponemon Institute, 68% of organizations experienced one or more endpoint attacks that successfully compromised data
and/or IT infrastructure in the last 12 months. Coupled with the rise of zero trust meaning that endpoint security is becoming even more critical, it’s safe to …

|16 sessions
Enabling Threat Detection and Response

Enabling Threat Detection and Response

Detect and prevent the most pervasive cyber threats with these expert tips and proven success strategies

|19 sessions
Successfully Securing Endpoints & Mitigating Threats

Successfully Securing Endpoints & Mitigating Threats

Achieving endpoint visibility to ward off the threat of a breach has never been more important than it is in the age of data proliferation and hybrid
workplaces. Multiple endpoints and locations heighten that risk, making it essential for CISOs and IT security teams to overcome common challenges. Find o…

|19 sessions
Complete Cloud Security

Complete Cloud Security

Cloud security accounted for 5% of cloud budgets in 2020 and is expected to rise to 7% in 2022, according to the "2022 State of IT" report by Spiceworks Ziff
Davis. No doubt caused by the shift to remote working provoked by the pandemic, it’s evident that cloud security is more top of IT security leaders’ minds t…

|16 sessions

Watch series about Incident Management

CCM Implementation Guidelines v2
16 episodes
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CCM Implementation Guidelines v2

The Cloud Controls Matrix WG and Shared Security Responsibility Model project teams are creating 17 videos—equal to the number of CCM v4 security
domains—to raise awareness of the CCM implementation guidelines v2.0 and the cloud-shared security responsibility model (SSRM).

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ServiceNow Security Operations
23 episodes
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ServiceNow Security Operations

Simplify and automate threat and vulnerability management and response while reducing risks to your organization.

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Transform IT Service Delivery and Operations with ServiceNow
51 episodes
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Transform IT Service Delivery and Operations with ServiceNow

ServiceNow IT Service Management and IT Operations Management, powered with AI Agents, allows organizations to automate and optimize technology
service operations to expand services. This enables you to deliver high quality employee experiences and drive operational resilience, all with significantly r…

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ServiceNow Cyber & Tech Risk
45 episodes
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ServiceNow Cyber & Tech Risk

Monitor risk and compliance in real time on an integrated platform. Manage third-party risks and business continuity as you innovate.

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ITSM Webcast Series
13 episodes
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ITSM Webcast Series

SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the
organization with an integrated IT asset management and service management platform.

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The Brick House
41 episodes
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The Brick House

The Brick House is a monthly panel discussion with GuidePoint Security’s CISO, Gary Brickhouse, and his expert guests examining the hottest topics in
cybersecurity. There are no talking heads here, just honest conversations among security practitioners with current, real-world experience solving the most…

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