Delivering good experiences across the variety of touchpoints available to consumers is fundamental to success in the digital business world. With budgets tightening and competition fiercer than ever, finding the right combination of technologies, processes and people to optimize the customer experience isn’t easy. Join this three-day summit to get the tools you need to deliver seamless, personalized experiences and keep customers happy.
View on demand webinars and keynote presentations from the world’s leading innovators, vendors and evangelists.
Tracks
Help CSMs work proactively to deliver continuous, personalized value by operationalizing processes, automating repetitive tasks, and developing a self-service knowledge base for users
Empower remote agents to build lasting relationships with workforce optimization, advanced reporting, customer journey tracking and more
Develop a data governance strategy that eliminates silos, optimizing observability and providing improved functionality from your business’ biggest asset
A Special thank you to our Sponsors!
Platinum
Audience
C-Suite, MDs, Heads, EVPs, SVPs, VPs, Directors, Managers, Advisors, Partners and Consultants within:
Big Data / Data Management
Technology / IT / Systems Engineering
Cloud Management / Cloud Systems Infrastructure
Customer Experience
Information Security / IT Security / Cybersecurity
Risk Management
Business Intelligence & Analytics
Enterprise Architecture / Solutions Architecture
Artificial Intelligence / Automation / Innovation
Past Speaking & Attending Companies
Accenture, Johnson & Johnson, NASA, TCS, Precisely, MindTree, Novactech, Air Force, EY, RGP, Century Paper and Board Mills, Biocel Ltd, Dell Computers, Marsh & Mclennan, Fidelity Investments, Sigma Data Insights, BI Solutions, ZI Intelligence, Aetna, BitBang, TELESIO, BBCN Bank, Cognizant, Bangkok Life Assurance, Sage Alpha, Cloudreach, Xylos, Bright Health
Invesco, Tealium, AXA XL, Deloitte, LexisNexis, IBM, Exabeam, Leidos, Pure Storage, Hitachi Vantara, SMBC, Wells Fargo, Telenor, Capgemini, Tealium, US MED, CenterPoint Energy, Aspire Systems, Bank of America, KPMG, ABC Inc, NTT Global Services, Endava, AllWays Health Partners, Megaplus, DSW, Cisco, DataIQ, Petrofac, Muana Kea Technologies, Roche, Legacy Real Estate
VMware, Disney, Gap Inc, Merck, Cleartax, Altisource, Cognizant, Lloyds Banking Group, IPSOS, Pointwest Technologies, ARCA Technology, Allianz, AGC Networks, Sia Partners, Smart Metrix LLC, datacom, Interteam, DataMetica, American Airlines, Toshiba, T-mobile, EmiratesNBD, Neoway, Teva Pharmaceuticals, Momentum Energy, SAS, Lego, Travelex, Everest Reinsurance, TEKsystems
BASF, SageAlpha, JP Morgan Chase, Royal Bank of Canada, PostBank, Michelin, Schneider Electric, Tableau Software, Ciena, CBC Companies, EnglishHelper, DataRobot, Wolters Kluwer, Lockton, SNC Lavalin, Land Bank of the Philippines, Facebook, Bosa, Payload Technologies, USDA-NASS, CleverTouch, ABB, Taurus Insurance Services, MGH, Ecobank, CoreSite, DAIN Studios, Barclays, and more!
In Partnership With
