With the seemingly constant innovation in technology making it difficult for ITSM leaders to know how exactly which investments to make, choosing the right tools and strategies can be tricky. Make sure your ITSM investments meet your business’s goals in this three day Summit where leaders share how the latest trends can help you to create an efficient and cost-effective ITSM strategy.
Register for free thought leadership from industry top speakers, vendors and evangelists in the form of live webinars, panel discussions, keynote presentations, and webcam videos.
August 9
Automation of ITSM Processes, Tasks and Ticket Handling
See how AI and automation can aid and optimize ITSM processes for efficient operations.
August 10
Hyperautomation in ITSM: Reduce Costs, Increase Speed, Enhance Quality & Analytics
Explore how hyperautomation in ITSM is reducing costs, driving efficiencies and improving CX.
August 11
The Streamlined Service Desk
Uncover how innovations in technologies are streamlining the Service Desk.
A special thank you to our Sponsors!
Platinum Sponsors
Gold Sponsor
Featured Presenters
Matthias Zieger
Technical Director at Digital.ai
Digital.ai
Seyi Verma
Array
Array
Sean Sebring
Senior Sales Engineer
SolarWinds
Muddu Sudhakar
CEO & Investor
Aisera
Ovidio Maiuri
Chief Digital Officer
Challenger Stone
Francesco Altomare
Senior Solution Architect
GlobalDots
Simone Jo Moore
Humanising IT, Mixologist
SJM
Jon Ryman
Senior Solutions Engineer
EasyVista
Audience
C-Suite, MDs, Heads, EVPs, SVPs, VPs, Directors, Managers, Advisors, Partners and Consultants within:
IT / IT Service Management
Information Security & IT Security
Customer Relationship Management
Solutions & Enterprise Architecture / Infrastructure
Risk Management (Enterprise, Ops, IT, Corporate)
User Experience (UX) / Customer Experience (CX)
Client Services
Project & Service Delivery
Workplace Automation
Previous Speaking & Attending Companies
Pfizer, KeyBank, Johnson & Johnson, Cognizant, Booz Allen Hamilton, AmerisourceBergen, Asurion, Siemens, Motorola Solutions, USPS, EY, Pearson, City National Bank, Tieto, Momentum Advisors, MSU Denver, Walmart, Banco, Intel, Barclays, Pacific Premier Bank, Allianz, TELUS, Evernote, L&T Infotech
Societe Generale, EPA, Amazon, SAP, Zari Technologies, LLC, KBR, Mogul Technology Inc, KPMG, Honeywell, AIG Global Services, Shaw Communications, Lockheed Martin, MetLife, DXC Technology, Merck, Deloitte, General Motors, Atos, 3Cloud, MFR Consultants, Cisco Systems, PEK Partners, TGI Group
FINMA, Splunk, Union Bank, University of Illinois at Chicago (UIC), Accenture, Concordia University, Capgemini, Fortinet, Wells Fargo, Hitachi Vantara, Verizon, Oracle, Shell, Delta Airlines, ESJ Carrier Corporation, NTT Global Networks, PwC, HP, DOE, TIBCO, VMware, Dell, BlackBerry, Optum, Gentex Corporation, Capital One
PEGA Systems Worldwide, Microsoft, American Airlines, Gold Medal Travel, Shamrock Trading, Unisys, Flora Limited, Canada Post, Eaton, Nutanix, First Abu Dhabi Bank, Cisco, TCS, Iron Mountain, Cherwell Software, DXC Technology, Dangote Industries Limited, SES, Slalom Consulting, GoDaddy, and more!