View free thought leadership from industry top speakers, vendors and evangelists in the form of live webinars, panel discussions, keynote presentations, and webcam videos.
Discover how ITSM and DevOps can work in harmony to deliver business value.
Learn which ITSM metrics matter most in the age of the experience economy and how best to implement them.
Take a closer look at how technologies like AI, ML and RPA are transforming the service desk.
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Audience
C-Suite, MDs, Heads, EVPs, SVPs, VPs, Directors, Managers, Advisors, Partners and Consultants within:
IT / IT Service Management
Information Security & IT Security
Customer Relationship Management
Solutions & Enterprise Architecture / Infrastructure
Risk Management (Enterprise, Ops, IT, Corporate)
User Experience (UX) / Customer Experience (CX)
Client Services
Project & Service Delivery
Workplace Automation
Previous Speaking & Attending Companies
Pfizer, KeyBank, Johnson & Johnson, Cognizant, Booz Allen Hamilton, AmerisourceBergen, Asurion, Siemens, Motorola Solutions, USPS, EY, Pearson, City National Bank, Tieto, Momentum Advisors, MSU Denver, Walmart, Banco, Intel, Barclays, Pacific Premier Bank, Allianz, TELUS, Evernote, L&T Infotech
Societe Generale, EPA, Amazon, SAP, Zari Technologies, LLC, KBR, Mogul Technology Inc, KPMG, Honeywell, AIG Global Services, Shaw Communications, Lockheed Martin, MetLife, DXC Technology, Merck, Deloitte, General Motors, Atos, 3Cloud, MFR Consultants, Cisco Systems, PEK Partners, TGI Group
FINMA, Splunk, Union Bank, University of Illinois at Chicago (UIC), Accenture, Concordia University, Capgemini, Fortinet, Wells Fargo, Hitachi Vantara, Verizon, Oracle, Shell, Delta Airlines, ESJ Carrier Corporation, NTT Global Networks, PwC, HP, DOE, TIBCO, VMware, Dell, BlackBerry, Optum, Gentex Corporation, Capital One
PEGA Systems Worldwide, Microsoft, American Airlines, Gold Medal Travel, Shamrock Trading, Unisys, Flora Limited, Canada Post, Eaton, Nutanix, First Abu Dhabi Bank, Cisco, TCS, Iron Mountain, Cherwell Software, DXC Technology, Dangote Industries Limited, SES, Slalom Consulting, GoDaddy, and more!
Featured Presenters
Rob Akershoek
DevOps / IT Management Architect
DXC (and Co-Chair of the IT4IT Forum within The Open Group)
George Spalding
Executive Vice President
Pink Elephant
Ben Sapp
Insights Architect
Digital.ai
Ovidio Maiuri
Chief Digital Officer
Challenger Stone
Francesco Altomare
Senior Solution Architect
GlobalDots
Eric Tice
Director Global Open Source Technical Consulting and COE
Wipro Limited
Bob Rizzo
Product Marketing Director
EasyVista