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Salesforce & Deloitte Digital

Empowering Trusted Data & AI

Prompted by the extraordinary potential of data and AI, we deliver digital transformations that help our clients seize the competitive edge with confidence.
Selected as global integrators of Agentforce at its 2024 launch, we elevate service experiences and drive customer success with trustworthy, innovati
  • 1,753 Subscribers
  • 4 talks

Empowering Trusted Data & AI

Prompted by the extraordinary potential of data and AI, we deliver digital transformations that help our clients seize the competitive edge with confidence.
Selected as global integrators of Agentforce at its 2024 launch, we elevate service experiences and drive customer success with trustworthy, innovati
  • 1,753 Subscribers
  • 4 talks

On-demand talks

Unlocking the Future of AI + Integration and Automation: Insights from Deloitte and MuleSoft

Unlocking the Future of AI + Integration and Automation: Insights from Deloitte and MuleSoft

AI is rapidly transforming the IT landscape—redefining integration, automation, and API management. Join Deloitte Digital and MuleSoft for an exclusive
webinar where we break down the latest insights from the 2025 Connectivity Benchmark Report and explore what they mean for IT leaders today. Our
speakers will discuss: AI’s impact on the workforce – How automation is reshaping IT roles and operational efficiency API security in an AI-powered world – E…

Agentforce for Automotive: What AI Was Meant to Be

Agentforce for Automotive: What AI Was Meant to Be

Join Salesforce and Deloitte Digital for an introduction to Agentforce for Automotive and learn how Salesforce is delivering automotive-specific AI with
predictive, generative, and agent-based capabilities in the flow of work. During this webinar, you’ll gain an understanding of how AI is driving innovation
across the automotive industry, and how you can leverage AI features available today to empower your teams, improve customer insights, and automate …

The Role of GenAI in Elevating Contact Center as a Service

The Role of GenAI in Elevating Contact Center as a Service

High agent turnover, overwhelming contact volumes, slow issue resolution — the challenges facing contact centers are significant. To overcome these
hurdles and enhance customer experience, boost efficiency, and lower costs, Generative AI integration in platforms like Salesforce’s recently launched
Agentforce Service Agent could be a major component in overcoming these problems, but questions remain about how best to apply this technology. In thi…

How Agentforce drives employee productivity at Salesforce – a service use case from Deloitte Digital

How Agentforce drives employee productivity at Salesforce – a service use case from Deloitte Digital

AI agents like Agentforce create opportunities for organizations to reimagine how work gets done and how businesses interact with employees and
customers. But what does it take to implement Salesforce AI Agents effectively? Where can it deliver the most value? And how do you get started? Join this
webinar to discover how Deloitte Digital collaborated with Salesforce to unlock productivity in Service Cloud with an Agentforce Service Agent for Salesforc…